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Solavei FAQ's

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Key Dates: Subject To Change

8/15– 5 minute video released
8/15- new look to Solavei.comSolavei
8/20- onboarding founding members
8/30- onboarding onto Solavei Network (those not founding members and those that pre-registered in the Lane before August 26th)
8/30- byop(Bring Your Own Phone)
8/30-video-30 second post
9/20-fb page,blogs, website templates, car wraps
9/21-National Launch (everybody in the Lane and all others welcome aboard!)

What About Solvavei?

Based out of Bellevue, Washington, Solavei is the world’s first Social Commerce Network, offering a unique micro-entrepreneurial business model that allows members to share in, on average, $.50 cents of every dollar in gross profits. The Solavei platform enables users to connect, share and capitalize on the power of social networks.

On Solavei’s network you enjoy the benefits of our blazing fast 4G services where you can browse the Internet and use voice services simultaneously. Solavei provides Unlimited Voice, Text and Data anywhere in the U.S. (including Alaska, Hawaii, Puerto Rico, and the US Virgin Islands).

Solavei’s mission is to make commerce less expensive by empowering individuals to earn income on the products and services they enjoy and use every day.

Solavei’s initial product offering is an affordable, no contract, unlimited text, voice and data services throughout the United States. It operates as a MVNO through a strategic partnership with T-Mobile USA. Solavei is led by former Fortune 100 telecom and retail executives and advisors.

What Is Prelaunch?

At this time, new members are able to register for Solavei service right now.  To do so please
  CLICK HERE TO REQUEST AN INVITATION

 

What Is National Launch?

Solavei Nationwide Launch Happens September 21st!

At Nationwide launch new members can sign up for a Solavei Membership by visiting our launch page.

Members can expect to complete 3 key steps to sign up for Solavei Membership and activate their Solavei Mobile Service:

  • Sign up and order phone with SIM card or SIM card only
  • Sign into Solavei Community using the username and password selected in the Sign Up process and complete the enrollment process to become a social member with the opportunity to enroll new members and earn income for these efforts.
  • When the phone with SIM card or SIM card only is shipped you will receive an activation email. Upon receiving the phone with SIM card or SIM card only use the link in the activation email to activate your phone.

Will I have the ability to port my mobile number?

Members will have the ability to port their mobile number to Solavei in the Activation link.

Members should be prepared with:

  • Mobile number
  • Account number from current carrier
  • Name on the account with current carrier
  • Password on the account with current carrier
  • Assuming all information is entered correctly, a ported number will be activated within 24 hours.

What if I am still under a contract on my mobile phone?

Members are responsible for resolving any outstanding balance with their previous mobile provider.

There are several options for resolution:

  1. Pay the ETF (Early Termination Fee) with your previous provider, most mobile providers now offer a tiered ETF structure where your ETF amount reduces as you get closer to contract end date. (For those signed put to promote Solavei, by attracting new Solavei members into your network in the first 60 days you can earn up to $650 in cash bonuses that you could use to pay for your ETF amount!)
  2. Keep your previous provider and reduce your monthly service plan to the lowest plan offered, use as an emergency only phone or keep secured until your contract is over.

How Does Solavei Work?

Solavei will provide unlimited 4G nationwide Voice, Text, and Data for $49 per month with the capability of its members to share the service with others, so their monthly wireless bill is paid for, or free. To make the Solavei services even more unique, is the Solavei Social/Mobile Application that will operate the entire model, so that everyday people can operate sustainable businesses out of the palm of their hand.

Through a dynamic social graph, Solavei endeavors to create a new type of Social Network…one that pays the people for the most trusted form of advertising……THE REFERRAL. And to launch the company’s vision, Solavei has started with the one monthly payment most people refuse to live without ….THEIR MOBILE PHONE payment. By offering $49/mo UNLIMITED Voice, Text, and Data, Solavei goes even a step further to do it all WITHOUT A CONTRACT.

Today, most companies offer a subsidized (discounted) phone, as long as you commit to a 2-year contract. Sounds like golden hand-cuffs, right? Solavei is changing that model and has the belief that one should not be tied to a company as a result of a contract, but because that company offers the best service and member care possible.

How Much Will The Service Cost?

Starting in August and September they will be releasing a no contract cell phone plan with Unlimited Talk, Text, and 4G Data for $49 per month!

Is There Any Contract For The Service?

There is NO contract! You can discontinue service at any time!

What Kind Of Phones Can I Use On Solavei?

The best part of Solavei is that you can bring your own phone! Any unlocked or T-Mobile android phone with a sim card will work. T-mobile is planning on having the iPhone ready by Mid September. The HTC Wildfire S1 will be the first phone available on the network.

The following is the list of currently ‘Approved’ phones:

  • HTC One S (HSPA+ 42Mbps capable!)
  • Samsung Galaxy S 4G
  • Huawei Comet
  • HTC Wildfire S
  • Samsung Galaxy
  • HTC Sensation
  • ZTE Muse
  • Samsung Exhibit II 4G
  • T-Mobile/HTC myTouch Slide 4G
  • Samsung T959 Vibrant (Galaxy S)
  • Samsung Exhibit 4G
  • T-Mobile/HTC myTouch 4G
  • Google Nexus S
  • Samsung Dart
  • T-Mobile/HTC myTouch 3G / Slide
  • Google Galaxy Nexus
  • Motorola Defy
  • T-Mobile/HTC myTouch 3G / Magic
  • Samsung Sidekick
  • Motorola Cliq 2
  • T-Mobile/HTC G2
  • Samsung Gravity Smart
  • LG Optimus T
  • HTC Amaze
  • Samsung Galaxy S II T989
  • LG G2x / Optimus 2x
  • HTC 3G LE & 1.2
  • Samsung Galaxy S Blaze T769
  • LG DoublePlay (Flip 2)

Can I Unlock My Existing Phone?

Watch the video below then   CLICK HERE

 


How Do I Get Support For My Service?

All customer service will be handled by Solavei’s own Service Center located in Salt Lake City, Utah.

What Kind Of Coverage Does Solavei Have?

Solavei is providing coverage through T-mobile towers so the coverage is the same as T-mobile.  You can view the coverage map by CLICKING HERE  Give the page a few seconds
to load.

Can I Use Mobile Broadband With Tethering?

Mobile Broadband and tethering service will not be available at Solavei’s Commercial launch. The Solavei team will continue to deploy additional services to delight our members in the near future.

How Does Domestic Roaming Work On Solavei?

Domestic roaming outside of the Solavei coverage area is included in the $49 unlimited offer, however it does come at a cost to Solavei. Solavei and our Social Members are partnered to keep operating cost low, we ask Members to be aware of the high cost to Solavei by avoiding roaming for extended periods of time. Our activation process will discourage members living out of Solavei coverage from activating service, however, in the event that members do activate and are excessively roaming, Solavei reserves the right to cancel the service of those Members.

How Does International Roaming Work On Solavei?

Solavei mobile phones can be used internationally without the Solavei SIM card, some options include:

  • Connect to Wi-Fi and use data and VOIP calls such as Skype calling
  • Purchase a prepaid SIM at the international location and use in your Solavei phone.

WHERE CAN I SIGN UP!?

Solavei is currently in a pre-launch phase until the official launch date at the end of September. There is a no obligation sign-up for those who would like to pre-register before the launch date. You must be invited by a registered member to get involved now. Please CLICK HERE   to watch a video I prepared for you that explains in more detail why
you should consider joining my team.  Watch until the end, because there is some very exciting things I’m going to share with you.

 

 

 


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